Scope And Acceptance
This Refund Policy applies to purchases from SDEFX University™, So Darn Easy Forex, and related offers, including memberships, training programs, live sessions, Signals With Guidance™, recordings, webinars, playbooks, downloads, and other educational products or services.
By completing a purchase, accessing the Member’s Area or Private Boardroom, joining a protected community, attending training, downloading materials, or otherwise using a paid service, you acknowledge that you have read and agree to this Refund Policy and the Terms and Conditions in effect at the time of purchase.
Our services are educational. Refund eligibility is not determined by trading profits, losses, account growth, market conditions, broker performance, personal execution, attendance, or individual results.
Monthly Cohorts And Five-Day Open Enrollment
Legacy Membership enrollment may be offered during a scheduled five-day Open Enrollment window. Unless a specific offer states otherwise, the window closes Sunday at 11:59 p.m. Eastern Time. Once enrollment closes, prospective members must wait for the next scheduled opening.
A timely purchase reserves the member’s place in the assigned monthly cohort. Training or membership access may be provided after payment and account verification. However, the one-time 30-day Point Guarantee™ begins on the assigned cohort start date, not the purchase date and not the date a member first logs in.
Enrollment access and guarantee timing are different: Early access to training does not start, shorten, extend, or otherwise alter the assigned 30-day Point Guarantee™ cohort.
Qualifying Memberships And Guarantee Levels
A Point Guarantee™ applies only when it is expressly included in the offer at checkout. The qualifying Legacy Membership levels are:
- Trader Legacy™: 1,000 qualifying points during the initial assigned 30-day cohort.
- Executive Legacy™: 2,500 qualifying points during the initial assigned 30-day cohort.
- Presidential Legacy™: 3,500 qualifying points during the initial assigned 30-day cohort.
The membership and guarantee level shown in the purchaser’s order confirmation or enrollment record control. Offers without an express written Point Guarantee™ do not receive one.
What The Point Guarantee™ Measures
The Point Guarantee™ measures qualifying and verifiable setup opportunities provided by SDEFX University™ through Signals With Guidance™ during the member’s initial assigned cohort.
It does not measure or guarantee:
- Profits, account growth, returns, income, or financial improvement.
- The number of points a member personally captures.
- Winning trades, entry or exit prices, fills, or successful execution.
- Participation, attendance, discipline, availability, or comprehension.
- Broker pricing, spreads, slippage, platform performance, or market conditions.
- Any particular personal or financial result.
A setup opportunity may count when it satisfies the applicable internal criteria and is documented through authorized Signals With Guidance™ records, whether or not a member chooses or is able to act on it.
One-Time Initial Cohort Only
Each qualifying enrollment receives one assigned 30-day Point Guarantee™ cohort. The guarantee does not renew, repeat, reset, or restart because of:
- A monthly renewal or continued subscription.
- A lifetime-access purchase.
- An upgrade, downgrade, cancellation, or reactivation.
- Missed sessions, unused access, travel, illness, or personal scheduling.
- A later purchase or return to SDEFX University™.
Future access to training or membership services may continue according to the purchased payment option while the account remains in good standing, but the Point Guarantee™ remains tied to the original assigned cohort.
How To Request A Point Guarantee™ Review
If SDEFX University™ does not provide the applicable number of qualifying and verifiable setup opportunities during the initial assigned 30-day cohort, the member may request a refund review.
The request must be emailed to support@sodarneasyforex.com within seventy-two (72) hours after the assigned 30-day cohort ends. Late requests are ineligible except where applicable law requires otherwise.
The email should include:
- Full name and email address used at purchase.
- Order number or payment receipt, if available.
- Membership purchased and assigned cohort.
- Applicable Point Guarantee™ level.
- A clear request for Point Guarantee™ refund review.
Failure to submit the request within the required 72-hour period constitutes a waiver of review eligibility to the fullest extent permitted by law.
Verification And Decision
SDEFX University™ will verify the total qualifying setup opportunities documented during the assigned cohort. Verification may include Signals With Guidance™ records, timestamps, Telegram or community logs, setup records, market data, communications, screenshots, and other internal tracking systems.
The review concerns whether the applicable opportunity target was provided. It does not review the member’s personal trades, profitability, execution, broker performance, or subjective satisfaction.
If the target was not met and all requirements are satisfied, the eligible refund applies to the amount paid for the qualifying enrollment that gave rise to the guarantee. It does not include unrelated purchases, later renewals, processor fees that are legally non-refundable, or other products unless required by law.
Approved refunds are generally initiated within forty-eight (48) hours after verification and approval. Access associated with the refunded purchase may be revoked when the refund is approved.
Purchases Outside The Point Guarantee™
Outside an applicable written Point Guarantee™, sales are generally final once access, delivery, viewing, download availability, attendance, or entry into a protected environment has occurred.
This includes, without limitation:
- The Member’s Area, Private Boardroom, live training, and communities.
- Signals With Guidance™, market breakdowns, and member communications.
- Trading Framework™ materials, courses, modules, replays, and bonuses.
- Webinars, recordings, audio, PDFs, downloads, playbooks, and guides.
- Digital educational products and other member-only resources.
Refunds are not issued because a purchaser changes their mind, fails to participate, does not use access, misses the enrollment or cohort schedule, disagrees with educational content, experiences trading losses, or does not achieve a desired outcome.
Recurring Memberships And Cancellations
Monthly memberships continue on a recurring basis at the price and billing interval disclosed at checkout until canceled. Members are responsible for canceling before the next billing date to prevent future charges.
PayPal subscriptions should be canceled through the member’s PayPal account. Credit- or debit-card cancellation requests may be emailed to support@sodarneasyforex.com before the next scheduled billing date.
Cancellation stops future billing but does not automatically refund a payment already processed. Cancellation also does not restart, extend, or create a new Point Guarantee™.
Forgotten Cancellations
If a recurring payment is processed because a member did not cancel before the billing date, SDEFX University™ may review the charge on a case-by-case basis. A refund may be considered only when records show that no membership benefit was accessed or used after that payment.
Use includes accessing live training, the Private Boardroom, Member’s Area, Signals With Guidance™, Telegram or other communities, recordings, downloads, replays, modules, or any paid benefit. If post-payment use is recorded, the payment is considered used and non-refundable, except where law provides otherwise.
Digital Products, Recordings, And Downloads
Digital products are generally non-refundable once access has been delivered, made available, viewed, streamed, or downloaded. This includes the Defensive Trading Playbook™, webinar recordings, audio products, PDFs, templates, guides, bonuses, training resources, and similar materials.
Digital products cannot be returned in the same manner as physical goods. A purchaser’s failure to download or use an available product does not create refund eligibility.
Payment Plans, Failed Payments, And Access
A purchaser using a payment plan agrees to complete all scheduled payments unless the written offer expressly states otherwise. A payment plan divides the purchase price; it is not a month-to-month cancellation option unless identified as a subscription.
Failed, reversed, or overdue payments may result in immediate suspension of access. SDEFX University™ may, at its discretion, allow a limited period to cure a failed subscription payment. Any cure period does not extend Open Enrollment, change the assigned cohort, or restart the Point Guarantee™.
Chargebacks, Payment Disputes, And Duplicates
Before initiating a chargeback or payment dispute, contact support@sodarneasyforex.com so the matter can be reviewed. False, misleading, or improper disputes after access or delivery may result in suspension or termination of all associated services and the preservation of relevant access and payment records.
Suspected duplicate charges should be reported promptly. Verified duplicates may be refunded after review of payment, access, and delivery records.
How Approved Refunds Are Processed
Approved refunds are generally returned to the original payment method. Posting times depend on the bank, card issuer, PayPal, Stripe, or other processor and are outside SDEFX University™’s control.
A refund decision does not reimburse trading losses, bank fees, foreign-exchange charges, interest, overdraft fees, broker costs, or any indirect expense.
Policy Changes And Contact
SDEFX University™ may update this Refund Policy from time to time. The policy in effect at the time of purchase generally governs that purchase, unless applicable law requires otherwise. Material revisions will be identified by a new effective date.
Refund, cancellation, and billing questions may be directed to:
SDEFX University™
support@sodarneasyforex.com
www.sdefx.com